What should I do if my mobile phone is not working properly after the repair under after-sales service ?

If your mobile phone is not working properly after a repair under the after-sales service, there are several steps you can take to resolve the issue: Contact customer support, check warranty status, request a re-examination, consult an independent technician, and file a complaint if necessary.
What should I do if my mobile phone is not working properly after the repair under after-sales service

What to Do If Your Mobile Phone Malfunctions After Repair

If your mobile phone is not working properly after a repair under the after-sales service, there are several steps you can take to resolve the issue:

1. Contact Customer Support

Contact the customer support team of the company that provided the after-sales service. Explain the problem you are facing and provide them with any relevant information, such as the repair details and the issues you are experiencing. They may be able to offer guidance or schedule another repair.

2. Check Warranty Status

Verify if your mobile phone is still under warranty or if the repair was covered by a warranty extension. If it is, you may be entitled to additional repairs or replacement without any extra cost.

3. Request a Re-examination

Ask for a re-examination of your device to identify the root cause of the problem. This can help determine if the initial repair was inadequate or if there are other underlying issues affecting your phone's functionality.

4. Consult an Independent Technician

If you are not satisfied with the response from the after-sales service provider, consider consulting an independent technician who specializes in mobile phone repairs. They can assess the situation objectively and provide a second opinion on whether further action is necessary.

5. File a Complaint

If all else fails and you believe that the after-sales service provider has not fulfilled their obligations, file a formal complaint with the relevant authorities or consumer protection agencies in your country. This can help bring attention to your issue and potentially lead to a resolution.

In conclusion, if your mobile phone is not working properly after a repair under after-sales service, it is important to take proactive steps to address the issue. Contact customer support, check warranty status, request a re-examination, consult an independent technician, and file a complaint if necessary. By following these steps, you can increase your chances of resolving the problem and ensuring that your mobile phone functions correctly.